ul li{
  list-style: none;
}
.fabs {
  bottom: 0;
  position: fixed;
  margin: 1em;
  right: 0;
  z-index: 998;
  
}

.fab {
  display: block;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  text-align: center;
  color: #f0f0f0;
  margin: 25px auto 0;
  box-shadow: 0 0 4px rgba(0, 0, 0, .14), 0 4px 8px rgba(0, 0, 0, .28);
  cursor: pointer;
  -webkit-transition: all .1s ease-out;
  transition: all .1s ease-out;
  position: relative;
  z-index: 998;
  overflow: hidden;
  background: #DE001E;
}

.fab > i {
  font-size: 2em;
  line-height: 55px;
  -webkit-transition: all .2s ease-out;
  -webkit-transition: all .2s ease-in-out;
  transition: all .2s ease-in-out;
  color: #fff;
}
.fab > i.fa-comment-alt{
    font-size: 25px;
    position: relative;
    top: 4px;
}
.fab:not(:last-child) {
  width: 0;
  height: 0;
  margin: 20px auto 0;
  opacity: 0;
  visibility: hidden;
  line-height: 40px;
}

.fab:not(:last-child) > i {
  font-size: 1.4em;
  line-height: 40px;
}

.fab:not(:last-child).is-visible {
  width: 40px;
  height: 40px;
  margin: 15px auto 10;
  opacity: 1;
  visibility: visible;
}

.fab:nth-last-child(1) {
  -webkit-transition-delay: 25ms;
  transition-delay: 25ms;
}

.fab:not(:last-child):nth-last-child(2) {
  -webkit-transition-delay: 20ms;
  transition-delay: 20ms;
}

.fab:not(:last-child):nth-last-child(3) {
  -webkit-transition-delay: 40ms;
  transition-delay: 40ms;
}

.fab:not(:last-child):nth-last-child(4) {
  -webkit-transition-delay: 60ms;
  transition-delay: 60ms;
}

.fab:not(:last-child):nth-last-child(5) {
  -webkit-transition-delay: 80ms;
  transition-delay: 80ms;
}

.fab(:last-child):active,
.fab(:last-child):focus,
.fab(:last-child):hover {
  box-shadow: 0 0 6px rgba(0, 0, 0, .16), 0 6px 12px rgba(0, 0, 0, .32);
}
/*Chatbox*/

.chat {
  position: fixed;
  right: 85px;
  bottom: 20px;
  width: 400px;
  font-size: 12px;
  line-height: 22px;
  font-family: 'Roboto';
  font-weight: 500;
  -webkit-font-smoothing: antialiased;
  font-smoothing: antialiased;
  opacity: 0;
  box-shadow: 1px 1px 100px 2px rgba(0, 0, 0, 0.22);
  border-radius: 10px;
  -webkit-transition: all .2s ease-out;
  -webkit-transition: all .2s ease-in-out;
  transition: all .2s ease-in-out;
}

.chat_fullscreen {
    position: fixed;
    right: 0px;
    bottom: 0px;
    top: 0px;
  }
.chat_header {
    font-size: 13px;
    font-family: 'Roboto';
    font-weight: 500;
    color: #f3f3f3;
    height: 55px;
    background: #DE001E;
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
    padding-top: 8px;
}
.chat_header2 {
    border-top-left-radius: 0px;
    border-top-right-radius: 0px;
}
.chat_header .span {
  float:right;
}

.chat_fullscreen_loader {
  display: none;
    float: right;
    cursor: pointer;
    /* margin: 10px; */
    font-size: 20px;
    opacity: 0.5;
    /* padding: 20px; */
    margin: -10px 10px;
}

.chat.is-visible {
  opacity: 1;
  -webkit-animation: zoomIn .2s cubic-bezier(.42, 0, .58, 1);
  animation: zoomIn .2s cubic-bezier(.42, 0, .58, 1);
}
.is-hide{
  opacity: 0
}

.chat_option {
  float: left;
  font-size: 15px;
  list-style: none;
  position: relative;
  height: 100%;
  width: 100%;
  text-align: relative;
  margin-right: 10px;
  letter-spacing: 0.5px;
  font-weight: 400
}


.chat_option img {
    border-radius: 50%;
    width: 55px;
    float: left;
    margin: -30px 20px 10px 20px;
    border: 4px solid rgba(0, 0, 0, 0.21);
}

.change_img img{
    width: 35px;
    margin: 0px 20px 0px 20px;
}
.chat_option .agent {
  font-size: 12px;
    font-weight: 300;
}
.chat_option .online{
    opacity: 0.8;
    font-size: 11px;
    font-weight: 300;
}
.chat_color {
  display: block;
  width: 20px;
  height: 20px;
  border-radius: 50%;
  margin: 10px;
  float: left;
}
.chat_field {
  position: relative;
  margin: 5px 0 5px 0;
  width: 50%;
  font-family: 'Roboto';
  font-size: 12px;
  line-height: 30px;
  font-weight: 500;
  color: #4b4b4b;
  -webkit-font-smoothing: antialiased;
  font-smoothing: antialiased;
  border: none;
  outline: none;
  display: inline-block;
}

.chat_field.chat_message {
  height: 30px;
  resize: none;
      font-size: 13px;
    font-weight: 400;
}

.fab_field {
  width: 100%;
  display: inline-block;
  text-align: center;
  background: #fff;
  border-top: 1px solid #eee;
  border-bottom-right-radius: 10px;
    border-bottom-left-radius: 10px;

}
.fab_field2 {
    bottom: 0px;
    position: absolute;
    border-bottom-right-radius: 0px;
    border-bottom-left-radius: 0px;
        z-index: 999;
  }

.fab_field a {
  display: inline-block;
  text-align: center;
}

#fab_send {
  float: right;
  background: rgba(0, 0, 0, 0);
}

.fab_field .fab {
  width: 35px;
  height: 35px;
  box-shadow: none;
  margin: 5px;
}

.fab_field .fab>i {
  font-size: 1.6em;
  line-height: 35px;
  color: #bbb;
}
.fab_field .fab>i:hover {
  color: #DE001E;
}
.fab_field .fab>i.fa-paper-plane{
    rotate: 30deg;
}
.chat_converse {
  position: relative;
    background: #fff;
    margin: 6px 0 0px 0;
    height: 300px;
    min-height: 0;
    font-size: 12px;
    line-height: 18px;
    overflow-y: auto;
    width: 100%;
    float: right;
    padding-bottom: 20px;
}
.chat_converse2{
      height: 100%;
    max-height: 800px
}
.chat_list {
  opacity: 0;
  visibility: hidden;
  height: 0;
}

.chat_list .chat_list_item {
  opacity: 0;
  visibility: hidden;
}

.chat_msg_item {
  position: relative;
  margin: 8px 0 15px 0;
  padding: 8px 10px;
  max-width: 60%;
  display: block;
  word-wrap: break-word;
  border-radius: 3px;
  -webkit-animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  animation: zoomIn .5s cubic-bezier(.42, 0, .58, 1);
  clear: both;
  z-index: 999;
}
.status {
    margin: 45px -50px 0 0;
    float: right;
    font-size: 11px;
    opacity: 0.3;
}
.status2 {
    margin: -10px 20px 0 0;
    float: right;
    display: block;
    font-size: 11px;
    opacity: 0.3;
}
.chat_msg_item .chat_avatar {
  position: absolute;
  top: 0;
}

.chat_msg_item.chat_msg_item_admin .chat_avatar {
  left: -52px;
  background: rgba(0, 0, 0, 0.03);
}

.chat_msg_item.chat_msg_item_user .chat_avatar {
  right: -52px;
  background: rgba(0, 0, 0, 0.6);
}

.chat_msg_item .chat_avatar, .chat_avatar img{
  width: 40px;
  height: 40px;
  text-align: center;
  border-radius: 50%;
}

.chat_msg_item.chat_msg_item_admin {
  margin-left: 60px;
  float: left;
  background: rgba(0, 0, 0, 0.03);
  color: #666;
}

.chat_msg_item.chat_msg_item_user {
  margin-right: 20px;
  float: right;
  background: #DE001E;
  color: #eceff1;
}

.chat_msg_item.chat_msg_item_admin:before {
  content: '';
  position: absolute;
  top: 15px;
  left: -12px;
  z-index: 998;
  border: 6px solid transparent;
  border-right-color: rgba(255, 255, 255, .4);
}
.loggedout-message-box{
    height: 365px;
    padding-bottom: 0px;
    border-radius: 10px;
}
.loggedout-message-box p{
    font-size: 14px;
    line-height: normal;
    font-weight: 400;
    padding: 5px 10px;
}
.loggedout-message-box label{
    margin-bottom: 0px;
    font-size: 14px;
    font-weight: 600;
}
.btn-startChat, .btn-startChat:hover{
    background-color: #de001e;
    transition: none;
    width: 100%;
	transform: none;
}
/*Chatbox scrollbar*/

.chat ::-webkit-scrollbar {
  width: 6px;
}

.chat ::-webkit-scrollbar-track {
  border-radius: 0;
}

.chat ::-webkit-scrollbar-thumb {
  margin: 2px;
  border-radius: 10px;
  background: rgba(0, 0, 0, 0.2);
}
/*Element state*/
.is-active {
  -webkit-transform: rotate(180deg);
  transform: rotate(180deg);
  -webkit-transition: all 1s ease-in-out;
  transition: all 1s ease-in-out;
}
.is-float {
  box-shadow: 0 0 6px rgba(0, 0, 0, .16), 0 6px 12px rgba(0, 0, 0, .32);
}
.is-loading {
  display: block;
  -webkit-animation: load 1s cubic-bezier(0, .99, 1, 0.6) infinite;
  animation: load 1s cubic-bezier(0, .99, 1, 0.6) infinite;
}
/*Animation*/

@-webkit-keyframes zoomIn {
  0% {
    -webkit-transform: scale(0);
    transform: scale(0);
    opacity: 0.0;
  }
  100% {
    -webkit-transform: scale(1);
    transform: scale(1);
    opacity: 1;
  }
}

@keyframes zoomIn {
  0% {
    -webkit-transform: scale(0);
    transform: scale(0);
    opacity: 0.0;
  }
  100% {
    -webkit-transform: scale(1);
    transform: scale(1);
    opacity: 1;
  }
}

@-webkit-keyframes load {
  0% {
    -webkit-transform: scale(0);
    transform: scale(0);
    opacity: 0.0;
  }
  50% {
    -webkit-transform: scale(1.5);
    transform: scale(1.5);
    opacity: 1;
  }
  100% {
    -webkit-transform: scale(1);
    transform: scale(1);
    opacity: 0;
  }
}

@keyframes load {
  0% {
    -webkit-transform: scale(0);
    transform: scale(0);
    opacity: 0.0;
  }
  50% {
    -webkit-transform: scale(1.5);
    transform: scale(1.5);
    opacity: 1;
  }
  100% {
    -webkit-transform: scale(1);
    transform: scale(1);
    opacity: 0;
  }
}
/* SMARTPHONES PORTRAIT */

@media only screen and (min-width: 300px) {
  .chat {
    width: 250px;
  }
}
/* SMARTPHONES LANDSCAPE */

@media only screen and (min-width: 480px) {
  .chat {
    width: 300px;
  }
  .chat_field {
    width: 65%;
  }
}
/* TABLETS PORTRAIT */

@media only screen and (min-width: 768px) {
  .chat {
    width: 300px;
  }
  .chat_field {
    width: 65%;
  }
}
/* TABLET LANDSCAPE / DESKTOP */

@media only screen and (min-width: 1024px) {
  .chat {
    width: 300px;
  }
  .chat_field {
    width: 65%;
  }
}

/***********admin chat css**************/
.chat-box{
    display: flex;
    flex-flow: column nowrap;
    justify-content: flex-end;
    align-items: flex-start;
}
.AMC-tabs .nav-item {
	width:50%;
}
.AMC-tabs.nav-tabs .nav-item.show .nav-link, .AMC-tabs.nav-tabs .nav-link.active {
    color: #ffffff;
    background-color: #32325d;
    border: none;
    border-radius: 0px;
}
.AMC-tabs.nav-tabs .nav-link:focus, .AMC-tabs.nav-tabs .nav-link:hover {
    border-color: transparent;
}
.AMC-tabs.nav-tabs {
    border-top: 1px solid #dee2e6;
}
.AMC-chats .chat_avatar img{
    width: 45px;
    height: auto;
}
.AMC-chats .navbar-nav{
    width: 100%;
    margin-left: 0px !important;
}
.AMC-chats .nav-item{cursor: pointer;margin-bottom:10px;}
.AMC-chats .display-message{font-size: 13px;}
.AMC-chats .chat-sender-div {
    width: 100%;
    border-bottom: 1px solid #dee2e6;
}
.AMC-tabs.nav-tabs .nav-link{border-radius:0px;}
#chat-box-scrollable{
    height: 500px;
    overflow-x: hidden;
    overflow-y: scroll;
}
#chat-box-scrollable ::-webkit-scrollbar {
  width: 6px;
}

#chat-box-scrollable ::-webkit-scrollbar-track {
  border-radius: 0;
}

#chat-box-scrollable ::-webkit-scrollbar-thumb {
  margin: 2px;
  border-radius: 10px;
  background: rgba(0, 0, 0, 0.2);
}
.chat-box .msg-user{
    align-self: flex-start;
}
.chat-box .msg-agent{
    align-self: flex-end;
}
.chat-controls{position: relative;}
.chat-controls .chat-send{
    position: absolute;
    top: 0px;
    right: 0px;
}
.chat-controls .chat-send button{
    padding: 9px 20px 9px 20px;
    background: transparent;
    border: none;
    color: #32325d;
}
.chat-controls .chat-send i{
    rotate: 35deg;
}
.chat-controls .btn-SC{
    background: #f2efef;
    padding: 5px 15px;
    color: #606060;
    border-radius: 5px;
    border: 1px solid #ccc;
	font-size: 16px;
	cursor: pointer;
}
.chat-controls .btn-SC i{rotate: 45deg;margin-right:5px;}
.agent-card{
    background: #fff;
    padding: 29px;
    margin-top: 30px;
    margin-bottom: 20px;
    border-radius: 10px;
    border: 1px solid #e9ecef;
    box-shadow: 0px 4px 10px 0px #cccccc54;
}
.drop-zone {
    max-width: 300px;
    height: 300px;
    padding: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    text-align: center;
    font-weight: 500;
    font-size: 20px;
    cursor: pointer;
    color: #cccccc;
    border: 4px dashed #DE001E;
    border-radius: 10px;
}

.drop-zone--over {
  border-style: solid;
}

.drop-zone__input {
  display: none;
}

.drop-zone__thumb {
  width: 100%;
  height: 100%;
  border-radius: 10px;
  overflow: hidden;
  background-color: #cccccc;
  background-size: cover;
  position: relative;
}
.f-none{float:none !important;}
.op9{opacity:0.9}
#agcFilter .accordion-button{
    width: 110px;
    margin-left: auto;
    padding: 10px;
	outline:none;
	height: 40px
}
#agcFilter .accordion-button:focus{border-color:transparent;box-shadow:none;}
#agcFilter .accordion-button:not(.collapsed){background-color: #f1f1f1;}
#agcFilter .accordion-item{border:none;}
#agcFilter label{
    font-size: 15px;
}
.chat-stats{
    background: #e9ecef;
    border: 1px solid #DE001E;
    box-shadow: 0px 4px 10px 0px #cccccc54;
    border-top: 3px solid #DE001E;
    border-radius: 5px;
    padding: 15px 10px;
}
.btn-add-agent{
    float: right;
    position: relative;
    bottom: 50px;
    border: 1px solid #ccc;
    font-size: 15px;
    padding: 5px 10px;
}
.btn-add-agent i{
    margin-left: 5px;
    color: #3e3e3e;
}
.agent-detail-card {
    background: #fff;
    border-radius: 8px;
    box-shadow: 1px 1px 4px 0px #cccccc2b;
}
.agent-detail-card p {
    font-size: 16px;
    margin-bottom: 5px;
}
.agent-card-divider{
    border-bottom: 1px solid #e1e1e1;
    width: 80%;
    margin-top: 10px;
    margin-bottom: 10px;
}
.agent-card-chat .nav-item{
    margin-top: 2px;
    cursor: pointer;
    margin-bottom: 10px;
}
.agent-card-chat .chat-sender-div {
    width: 100%;
    border-bottom: 1px solid #dee2e6;
}
.agent-card-chat .display-message {
    font-size: 13px;
}
.agent-card-chat .nav-link:hover {
    color: #525f7f;
}
/***********admin chat css**************/
/*******Message sending and typing animations*********/
.dot-typing {
  position: relative;
  left: -9999px;
  width: 10px;
  height: 10px;
  margin-left: 20px;
  margin-bottom: 20px;
  border-radius: 5px;
  background-color: #de001e;
  color: #de001e;
  box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  animation: dot-typing 1.5s infinite linear;
}

@keyframes dot-typing {
  0% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
  16.667% {
    box-shadow: 9984px -10px 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
  33.333% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
  50% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px -10px 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
  66.667% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
  83.333% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px -10px 0 0 #de001e;
  }
  100% {
    box-shadow: 9984px 0 0 0 #de001e, 9999px 0 0 0 #de001e, 10014px 0 0 0 #de001e;
  }
}

/*******Message sending and typing animations*********/