Live Assistance

Meet Delle, our proactive and experienced support team member ready to assist you with any issues you may encounter.

Delle is dedicated to providing comprehensive support across various aspects of your experience with ChinesePod, ensuring that your learning journey remains smooth and uninterrupted.

Talk With Delle
+1-212-666-8000
  • Technical Support:
    Assistance with mobile app issues, login problems, or any technical hurdles you encounter while using ChinesePod.
  • Subscription Guidance:
    Help with subscription plans, billing inquiries, or card-related issues when subscribing to our Pro plans.
  • General Assistance:
    Addressing any other concerns or questions you may have while engaging with ChinesePod.

Hi, I'm Delle

Call Back Assistance

Call Back Assistance

If you prefer a callback, we're more than happy to assist. Simply fill out our convenient Call Back Form to schedule a time that works best for you.

Opening Hours

Opening Hours

Our support team is available to assist you during the following hours:

Monday - Friday: 08:00 AM - 05:00 PM

Saturday - Sunday: Off

Rest assured, we're dedicated to addressing your concerns promptly.

Technical Issues

Technical Issues

For complex technical problems or issues that are challenging to describe, we offer various support options

Phone Call: Let's discuss it over a call.

Video Call: We can arrange a video call via Google Meet or WeChat.

Appointments: Schedule a meeting at your convenience for a detailed discussion.

Video Recording Option: If the issue is complex or challenging to describe, you can record a video demonstrating the problem and share it with us.

Get in touch

Thank you for your message. It has been sent, and you will hear from us as soon as possible.